Luxury Customer Service Assistant


 

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Team Spirits Airport Operations is seeking dynamic, passionate and results-driven individuals to join our growing team at Edinburgh Airport. As a part of our retail environment, you will have the opportunity to work with luxury brands and provide exceptional customer service while promoting fragrance, beauty, and liquor products in the World of Duty-Free store.

We are looking for candidates who are enthusiastic, outgoing, and charismatic with a strong work ethic and a drive for success. You must possess excellent customer service skills and be sales-focused, with a willingness to learn and grow with the company.

Working hours include a flexible schedule with a mixture of early and late shifts. Early shifts can start as early as 4am, and late shifts can end up to 10pm. Availability for flexible working hours is a must.

Key Requirements:

  • Outstanding communication and customer service abilities
  • Independent and team-oriented work approach
  • Ability to effectively engage customers in the brand experience and storytelling
  • Comprehensive product knowledge to educate passengers
  • Immaculately groomed and well-presented
  • Open to receiving and delivering in-house training
  • Proactive in driving sales and meeting set targets
  • Skilled in creating opportunities for customer interaction and sales through traffic-stopping techniques

Benefits:

  • Flexible scheduling options
  • Huge employee discount program up to 50% off duty free products
  • Opportunity for training and growth with top brands
  • Convenient on-site parking

Job Types: Full-time, Part-time, Permanent
Part-time hours: 10-40 per week

Salary: Up to £11.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Flexitime
  • On-site parking
  • Store discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Flexitime
  • Weekend availability

Ability to commute/relocate:

  • EDINBURGH: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you over the age of 18?

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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