Job description
Patient Care Co-Ordinator
Trinity Medial Centre is seeking an enthusiastic, dedicated and highly motivated administrator to join our friendly team. We are a very busy surgery of 24,000 patients in the centre of Hove. We are situated in a purpose built, award winning conversion from a church to a modern health centre
The successful candidate will be required to:
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- Receive, assist and direct patients in accessing the appropriate appointments, service or healthcare professional in a courteous, efficient and effective way
- Offer general assistance to the Practice and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Main duties of the job
We are looking for a positive and enthusiastic receptionist to join our established and hardworking team. The role requires someone who is diligent, friendly and capable, someone who is self-motivated, a good communicator and always striving for the best for the patients. Ideally the candidate will have experience of working in a reception environment within a healthcare setting but this is not essential as training will be provided. Exceptional candidates without this breadth of expertise, but with a strong and relevant background will also be considered.
All applicants must have a good general standard of education including Maths, English and IT and the ability to remain calm and good natured in a very busy and sometimes challenging environment. Excellent customer service skills and the sensitivity to deal with our patients in a kind and efficient manner are essential as you will be the first point of contact for our patients.
We are offering full-time.
Please ensure a covering letter _ is sent with any CV explaining what you can bring to the role – without one we may not be able to consider your application. _
Applicants for previous roles at Trinity Medical Centre should not apply.
Please send your application to Vicky Collings or call 01273 736030 for more details
Due to high levels of applicants, should you not hear from us within 3 weeks, please assume you have not been shortlisted and we thank you for your interest
Work Remotely
- No
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: From £11.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: PCC2022
